How to setup Lab Products (SimplePhoto Direct customers only)

SimplePhoto photographers who signed up on the simplephoto.com website have the ability to update Lab Products in their account, but SimplePhoto photographers who signup up with one of our partner labs do not.  Photographers who are SimplePhoto members with one of our partner labs will need to work with our support team or their lab to request changes to lab products.

Adding Lab Products

  1. Click on the Price Lists tab
  2. Click on the Lab Products link
  3. Click on the Add Product Group button
  4. Type a Product Group Name and click the Add button
  5. Click the button to add the desired type of product or a product category
  6. Provide at least a Product Name and then click the Add another button add another product using the same product type previously selected or Finish to return to the product list.

The Product Class field determines where the product will be displayed in the SimplePhoto shopping interface.  

Product/Size - A standard print product.  Photos will be printed on this product.  This option is selected by default.  

Image Option - A product associated with an image, not a specific product.  The most common example is Retouching.  

Order Option - A product not associated with any image.  Examples are loose frames or a rush processing fee.  These products will appear on the shopping cart review screen.

The Pricing Type field determines how the product is priced.  This is set at the Lab Product level so that the setting will carry forward to the Retail Price List Template.

The Product Code field is used to store the DP2 Layout ID, the DRUMS Package ID, or other identifier useful for automated fulfillment.

The Lab Cost will be used as the starting point for the retail price when a Retail Price List Template is generated from a Lab Product Group.

The Billing Code field is only used by certain integrations such as the SimplePhoto DP2 Bridge, when billing identifiers are stored separately from product codes.

Editing Lab Products

  1. Click on the Price Lists tab
  2. Click on the Lab Products link
  3. Click the Edit Products button next to the desired Product Group
  4. Click the Edit button next to change the product name, product code, or other product details.
  5. Click the Options button to change product options 

The Bulk Edit button makes editing a larger number of products and options easier.  The list of products stays on the left-hand side and the product edit window appears on the right.  If you change product names, these changes will not appear in the list on the left-hand side until you click the Refresh link at the top.

Adding Lab Product Options

If you are not currently viewing the list of products in the desired Product Group, click on the Products tab and then click the Edit Products button next to the Product Group.

  1. Click the Options button next to the product where you would like to add options.
  2. Click the Add Option button to create a new Option.
  3. Provide an Option Name.
  4. Select the desired type of option using the Type menu.  For more information on uploading greenscreen background images for the Greenscreen Background option type, visit: Greenscreen Background Administration.
  5. If the option price should be multiplied by the quantity of the product being ordered, choose the Price per print selection for the Pricing field.  Otherwise, leave the Flat price selection checked.
  6. If the customer must make a choice for a drop-down menu style option, check the Required checkbox.
  7. Click the Finish button to go the next step and add Option Items. Click the Add another to add another Option group if you want to add Option Items at a later time.
  8. For each option choice, provide a title, cost, and other information if necessary, then click the Add Option button.  

The sort order of the option items can be changed by clicking the drag link and dragging the item to the desired position.  Click the Save Changes button when sorting is complete.  

To remove multiple option items, check the Remove checkbox and click the Save Changes button.

Associating Lab Products to Price List Items

Once you have created lab products, it's important to associate them to items in the price list to ensure the options/data appear as expected. 

  1. Click on the Price Lists tab.
  2. Click on the Products button next to the price list you wish to edit.
  3. Click on the Edit Package/Product button next to the package/product.
    1. Note: For Packages and Composite items, you may also want to associate lab products to the individual products/poses. Click Products to see individual package items and Image Nodes to see individual poses for composites. 
  4. Find the Lab Product drop-down selection and select the appropriate lab product.
  5. Click Update.
  6. If you added options to your lab products (background selection, styled products, personalization, etc.), click Options next to the product to ensure the appropriate items are selected. 

Alternatively, you can also click Quick Edit at the top of the price list edit screen to associate multiple lab products at one time. (Please note that when using Quick Edit, all lab product options will be enabled automatically if any options are built for the corresponding lab product.) Click Save & Return to save your lab product associations.

Restrictions and Known Issues

  • Photographers cannot override the label on a lab product option.
  • When a product with options is associated to a standard retail product, the photographer can enable or disable the option and set the retail price for the option.
  • When a product with options is used within SimplePhoto’s Package Builder, all options will appear to the customer. In the SimplePhoto "Classic" shopping cart, the option price has no effect on the package price. In the SimplePhoto 2.0 shopping cart, product option prices affect package pricing as expected.
 

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