Deactivating Prepay Events/Galleries

There are two ways to make a prepay event or gallery no longer accessible to customers: deactivation and expiration. Deactivating a prepay event or gallery makes it no longer accessible to customers, however, you can still edit the event/gallery or reactivate it at a later time if needed. When an event or gallery expires, however, it means it is no longer accessible and cannot be edited/reactivated later. You can learn more about expiration dates here: Gallery Expiration Date & Alert.

Want to schedule the deactivation date in advance? See Event Scheduling.

To Deactivate a Prepay Event:

1. Click Galleries at the top of your Dashboard. Alternatively, you can go directly to the prepay event by using the Gallery Password search box in the top right corner of the Dashboard.
2. Click Folder Control Panel next to the folder containing the prepay event you would like to deactivate.
3. Click Event Control Panel next to the prepay event you would like to deactivate.
4. Click Edit Prepay Event.
5. Uncheck the Prepay Event Active checkbox to deactivate.
6. Click Update.

To Deactivate a Gallery:

1. Click Galleries at the top of your Dashboard. Alternatively, you can go directly to the gallery by using the Gallery Password search box in the top right corner of the Dashboard.
2. Click Folder Control Panel next to the folder containing the gallery you would like to deactivate.
3. Click Gallery Control Panel next to the gallery you would like to deactivate.
4. Click Edit Gallery.
5. Uncheck the Gallery Active checkbox to deactivate.
6. Click Update.

To Deactivate a Folder of Galleries/Prepay Events:

1. Click Galleries at the top of your Dashboard.
2. Click Folder Control Panel next to the folder of galleries you would like to deactivate.
3. Click Edit Folder.
4. Under Modify all galleries in the Folder…, using the Active drop-down, select “Make all galleries Inactive”.
5. Click Update.