How do I cancel an order in SimplePhoto?
To cancel an order in SimplePhoto, send the following information to email@example.com:
- Your Studio Name
- Order ID #
- Amount refunded (Do you need the entire order canceled? Or you just need to refund shipping/other specific amount?)
If you are working with a lab, make sure to alert the lab that this order is canceled.
Note: Removing an order from SimplePhoto does not automatically refund the customer. You must write a check or use your payment gateway to refund the customer.